Suggestion that was emailed to Chase.com:

I was upset that you took another $5 from my savings account.  I tried to search for why on your site and could not find it.  I had to go to Google and do a search to find out why.  Please do two things:

  1. Provide a link next to a fee explaining why it has been charged.  It should not be so hard to find out why you have taken money from me.
  2. Allow us to activate alerts that would warn us of a upcoming penalty.  For example…When I have reached 6 withdrawals limit within my savings account for a statement period.  I can activate an alert that will tell me that I will receive a $5 charge on my next withdrawal.
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